Anime Action Bay

FAQ/Help Search

Frequently Asked Questions

User Account

Do I need to have an account to order?

What if I forgot my password?

What if I typed the wrong email address?

Payments/Placing Order

Can I use more than one discount codes in a single order?

What payment methods do you accept?

How secure is my online order?

How do I change or cancel my order?

Are there any exchange rates?


Is my order eligible for free shipping?

How do I set my shipping address?

Can I change my shipping address after placing an order?

When will my order be processed?

When will my order arrive?

Product Returns

How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective, incorrect, or damaged?

How long does returns process take?

When will I receive my refund?

More Questions

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